Invoice Dispute Resolution

Matches invoices to the PO and receipt, and works each exception through to payment.

Connects to your ERP and the AP mailbox. It reads first, and every write waits for an approval.

What arrives

Suppliers email their invoices to the accounts payable mailbox, and each one has to be matched to your PO, the goods receipt and the contract price.

What it does

Reads each invoice, checks for a duplicate, matches it three ways and drafts the credit memo request or the note to receiving.

What you approve

Every letter to the supplier or receiving, and every release for payment.

Case 144: invoice NFA-114761 from Norvale Forge & AlloysWorking

What it reads and writes.

We connect your systems during deployment. Every write waits for the approval named next to it.

ERP

Purchase orders, goods receipts and contract prices

Reads

The PO’s lines, unit prices and quantities Check the match

The receipts posted against the PO Check the match

The supplier’s contract prices Check the match

Receipts posted since, once receiving answers Confirm the receipt

Writes

The payment block lifted, once the desk approves the release Clear for payment

Email

The supplier’s invoice thread and the receiving desk, in the AP inbox

Reads

The supplier’s invoice and the figures it states Read the invoice

The supplier’s reply on the dispute thread Await the supplier

Receiving’s answer Confirm the receipt

Writes

The credit memo request, after the desk approves Propose the fix

The note asking receiving to post the receipt Ask receiving

Closes the leak: invoices paid when they don’t match the PO or the receipt.

See the audit that finds it

Use Tax Review

Decides use tax line by line on posted invoices.

See it in the catalog

Payables and Recovery Audit

Finds cash paid twice or above the PO.